As part of our mission to eliminate manual work and reduce engineering dependencies, we’re excited to introduce the Alguna Customer Portal—a self-serve experience that gives your customers complete transparency and control over their subscriptions, billing, and payments.
This feature helps Finance, Customer Success, and Support teams reduce back-and-forth while delivering a frictionless, modern billing experience to end users.
What Customers Can Do in the Alguna Portal
The Customer Portal puts essential billing and subscription tools directly into your customers’ hands—so your teams don’t have to.
View Subscriptions and Pricing Details
Customers can view active subscriptions, pricing rate cards, and usage breakdowns in real time—no tickets or internal requests required.
Access and Download Invoices
Customers can instantly download current and historical invoices in PDF format, ensuring clear audit trails and faster reconciliation on their end.
Review and Pay Pending Invoices
Outstanding invoices are surfaced in the portal, enabling customers to pay securely with just a few clicks via Stripe or other connected payment providers.
Update Billing and Payment Information
Customers can self-manage billing addresses, VAT/tax IDs, and payment methods—ensuring up-to-date records without the need for manual intervention.
Why It Matters
The Alguna Customer Portal is built for scalable SaaS operations, enabling:
- A fully self-service billing experience for customers
- Reduced support workload for finance and operations teams
- Accurate, up-to-date billing data without engineering involvement
- Faster cash collection and fewer billing-related tickets
Who This Is For
Ideal for:
- B2B SaaS companies scaling rapidly across regions
- Teams seeking to improve customer experience while reducing operational overhead
- Businesses offering subscription, usage-based, or hybrid pricing models
- Finance and Support teams handling high volumes of invoice and payment queries
Get Started with the Customer Portal
The Customer Portal is available today for all Alguna customers. Activate it with just a few clicks in your dashboard.